How to Search the Knowledge Base for Internet Explorer Articles

ID: Q168243

The information in this article applies to:

Microsoft Internet Explorer versions 2.0, 3.0, 3.01 for Windows NT 3.51
Microsoft Internet Explorer versions 2.0, 2.1, 3.0, 3.0a, 3.01 for Macintosh
Microsoft Internet Explorer versions 2.0, 2.01, 2.1, 3.0, 3.01 for Windows 3.1
Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 4.01 Service Pack 1 for Windows 95
Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 4.01 Service Pack 1 for Windows NT 4.0
Microsoft Windows 98
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Internet Explorer version 5 for Windows NT 4.0

SUMMARY

This article describes how to search the Microsoft Support Online Web site for Internet Explorer information. The following topics are discussed:

Basic text searches of the Support Online Web site
Advanced text searches of the Support Online Web site

MORE INFORMATION

Basic Text Searches of the Microsoft Support Online Web Site

To perform a basic text search of the Microsoft Support Online Web site, follow these steps:

1. Connect to the Microsoft Support Online Web site at:

      http://support.microsoft.com/support/

2. In the My Question Is About box, click Internet Explorer.

3. In the My Question Is box, type one or more query words that

   pertain to your issue.

4. Click Find. You are then presented with a list of articles

   that contain the query words you typed.

5. Look at the article titles for topics that may apply to your issue,

   and then click a title to view the full text of the article.

Advanced Text Searches of the Microsoft Support Online Web Site

If a basic text search does not produce the results you want, you may need to try another search using advanced techniques. To use advanced techniques for searching, follow the steps for a basic search and add one or more of the methods listed below to step 3:

View search hints at the following Microsoft Web site:
```
      http://support.microsoft.com/support/howto/default.asp
```
This site lists advanced techniques for searching.

See the following articles that list product categories and subcategories for additional methods of narrowing your search:

      ARTICLE-ID: Q96132
      TITLE     : How to Search for Desktop Systems Articles by
                  KBSubcategory

   You can use the category and subcategory words in step 3 above to help
   narrow your search.

KBCategory: kbhowto KBSubcategory: msiew95 msient msiew31 msiemac Additional query words: 2.00 2.01 2.10 3.00 3.01 3.02 3.00a 4.00 look 5.00

Keywords          : msiew95 msient msiew31 msiemac msiew98 
Version           : 2.0 3.0 3.01 3.02 4.0 4.01 5.0
Platform          : MACINTOSH WINDOWS
Issue type        : kbhowto

Last Reviewed: March 18, 1999