Internet Explorer May Not Start with a Local File Home Page

ID: Q175429

The information in this article applies to:

• Microsoft Internet Explorer version 4.0 for Windows NT 4.0
• Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS

When you set your Internet Explorer home page to a local file on your hard disk, Internet Explorer may not start or you may receive the following Dr. Watson error message:

   Explorer.exe
   Exception access violation (0xc000005), address: 0x70265517

CAUSE

This behavior can occur if you set your home page to a local file that is no longer available.

RESOLUTION

To resolve this issue, change the home page to the default setting. To do so, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click the Internet icon.

3. In the Home Page section of the General tab, click Use Default.

4. Click OK.

Additional query words: 4.00

Keywords          : kbenv kberrmsg msiew95 msient 
Version           : WINDOWS:4.0
Platform          : WINDOWS

Last Reviewed: March 18, 1999