The information in this article applies to:
- Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for
Windows 95
- Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for
Windows NT 4.0
SUMMARY
When you click a HyperText Markup Language (HTML) link to a Microsoft
Office file (such as a Microsoft Excel document), Internet Explorer may
not open the file in the browser. This article describes how to
troubleshoot in-place activation in Internet Explorer.
MORE INFORMATION
In-place activation is a function that opens a program file in Internet
Explorer and displays the toolbars from the associated program. For more
information about in-place activation, see the following article in the
Microsoft Knowledge Base:
ARTICLE-ID: Q162059
TITLE : Office Documents Open in Internet Explorer
To troubleshoot in-place activation in Internet Explorer, follow these
steps:
- Disable in-place activation. To do so, click Start, click Run, type the
appropriate command in the Open box, and then press ENTER.
Windows 95-based Computer
c:\<windir>\system\regsvr32.exe c:\<windir>\system\docobj.dll /u
where <windir> is the name of your Windows directory.
Windows NT 4.0-based Computer
%systemroot%\system32\regsvr32.exe %systemroot%\system32\docobj.dll /u
Verify that the Microsoft Office file opens correctly using the program
that is associated with the file. To do so, click the link to the file.
If the program does not start, or the file does not load correctly,
there is a problem with the file association in the program or the
formatting of the file. For further assistance contact Microsoft Office
Technical Support, and do not continue with the remaining steps. If the
program does start, and the file loads correctly, continue to the next
step.
NOTE: Before performing step 3, prepare to note any errors or error
messages that may be displayed. Errors may indicate a formatting issue, or
a damaged file. Note that this information may be useful if you need to
contact Microsoft Office Technical Support.
- Once the file is open in the appropriate program, click File, click
Save As, click Desktop in the Save File In box, and then click OK.
- Quit the program, and then quit Internet Explorer.
- Re-enable in-place activation. To do so, click Start, click Run, type
the appropriate command in the Open box, and then press ENTER.
Windows 95-based Computer
c:\<windir>\system\regsvr32.exe c:\<windir>\system\docobj.dll
where <windir> is the name of your Windows directory.
Windows NT 4.0-based Computer
%systemroot%\system32\regsvr32.exe %systemroot%\system32\docobj.dll
Start Internet Explorer, and then click Open on the File menu.
Click Browse, click All Files in the Files Of Type box, click Desktop
in the Look In box, and then double-click the Microsoft Office file you
saved in step 3.
- If Internet Explorer opens the file correctly, then in-place activation
is working correctly, and the issue is probably related to a
formatting issue on the HTML page or with the file itself. For
information about troubleshooting an HTML page, view the following
Microsoft Web site:
http://www.microsoft.com/workshop/author/dhtml/
For assistance troubleshooting issues with an Office file, contact
Microsoft Office Technical Support. If Internet Explorer does not open the
file correctly, you may need to reinstall the program or Internet
Explorer. For information about reinstalling an Office program, consult
the documentation included with Office. For information about reinstalling
Internet Explorer, see the following article in the Microsoft Knowledge
Base:
ARTICLE-ID: Q170993
TITLE : How to Install Internet Explorer and Troubleshoot Setup
Problems
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