Unable to Automatically Update Subscriptions

ID: Q180783

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows 95
Microsoft Internet Explorer versions 5 for Windows 98

SYMPTOMS

When a computer running Windows 95, Windows 95 OEM Service Release 2, 2.1, or 2.5 (OSR2), or Windows 98 tries to automatically connect to the Internet to update subscriptions, the computer may be unable to connect to the Internet to update subscriptions.

CAUSE

This issue can occur if your computer is configured to use Advanced Power Management (APM) features, and is in a low power state at the scheduled time for updating subscriptions.

RESOLUTION

To resolve this issue, disable APM support. To do so, use the appropriate method:

Windows 95

1. Disable APM in your computer's Basic Input/Output System (BIOS). For

   information about how to disable APM in your computer's BIOS, consult
   the documentation included with your computer.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click System, click the Device Manager tab, double-click the

   System Devices branch to expand it, and then click Advanced Power
   Management Support.

4. Click Settings, and then click the Enable Power Management Support

   check box to clear it.

5. Click OK, click OK, close Control Panel, and then restart your

   computer.

OSR2 and Windows 98

1. Disable APM in your computer's Basic Input/Output System (BIOS). For

   information about how to disable APM in your computer's BIOS, consult
   the documentation included with your computer.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click Power, and then click the "Allow Windows to manage power

   use on this computer" check box to clear it.

4. Click OK, close Control Panel, and then restart your computer.

Additional query words: 4.00 95

Keywords          : kbenv osr2 win95 msiew95 win98 msiew98 
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 20, 1999