Dialer Does Not Disconnect After Quitting Internet Explorer

ID: Q159497

The information in this article applies to:

SYMPTOMS

After you quit Internet Explorer, the modem may remain connected to your Internet service provider (ISP).

CAUSE

The Dialer tool included with Internet Explorer for Windows 3.1 does not automatically disconnect the modem from your ISP when you quit the browser.

RESOLUTION

To terminate the modem connection after quitting Internet Explorer, double-click the Connection icon on the desktop and then click Disconnect.

MORE INFORMATION

Although the Dialer tool can automatically dial and connect when you start Internet Explorer, it is unable to determine when you quit Internet Explorer. The modem connection stays connected until either of the following conditions occurs:

KBCategory: kbtool KBSubcategory: msiew31 Additional reference words: 2.01 2.10 3.00
Keywords          : msiew31 
Version           : 2.01 2.1 3.0 3.01 3.02a 3.03
Platform          : WINDOWS

Last Reviewed: September 9, 1997