Error Message: IE10.asp(24): Error 80080002: The System...

ID: Q158506

The information in this article applies to:

SYMPTOMS

When you attempt to use Internet Explorer to connect to the MSN, The Microsoft Network, World Wide Web site (www.msn.com or www.home.msn.com), the following error message may be displayed:

   IE10.asp(24): error 80080002: The system cannot find the file
   specified.
   IE10.asp(24): error 80020005: Type Mismatch.

If Internet Explorer is configured so that the MSN World Wide Web site is your start page, the error message is displayed when you start Internet Explorer. Similar error messages may be displayed or you may experience other problems when you attempt use an older version of Internet Explorer to connect to certain Internet sites.

CAUSE

The Internet site that you are attempting to connect to contains content that is not supported by the version of Internet Explorer that you are currently using.

RESOLUTION

To resolve this problem, upgrade to a newer version of Internet Explorer. For information about obtaining Internet Explorer version 3.02, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q164475
   TITLE     : Availability of Internet Explorer 3.02 for Windows 95 and
               NT 4.0

Additional query words: 1.00
Keywords          : kberrmsg kbother msiew95 
Version           : 1.0
Platform          : WINDOWS

Last Reviewed: September 11, 1997