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WINDOWS
kbui
The information in this article applies to:
- Microsoft Internet Mail and News version 1.0 for Windows 95
SYMPTOMS
When you export messages from Internet Mail to Microsoft Exchange and
there are duplicate folder names between the two programs, you are not
prompted for confirmation to overwrite the duplicate folders.
CAUSE
Internet Mail does not overwrite folders with duplicate names. Instead, it
automatically appends the exported messages to your existing Exchange
folders and does not prompt you for confirmation.
RESOLUTION
If you do not want Internet Mail to append messages to Exchange folders
with duplicate names, change any duplicate folder names between Internet
Mail and Exchange before you export your messages. To do so, use one of
the following methods:
Change Duplicate Folder Names in Exchange
To change duplicate folder names in Exchange, follow these steps in
Exchange for each duplicate folder name in Internet Mail:
- Start Exchange. To do so, double-click the Inbox icon on the desktop.
- In the left pane, right-click a folder that has a duplicate name in
Internet Mail, and then click Rename. The folder name you type should
be different from any folder names in Internet Mail.
NOTE: You cannot rename the Deleted Items, Inbox, Outbox, and Sent
Items folders.
- In the New Name box, type the name of the new folder. Note that the
folder name should be different from any folder names in Internet Mail.
- Click OK.
When there are no more duplicate folder names between Exchange and
Internet Mail, export your Internet Mail messages by pointing to Export on
the File menu in Internet Mail, and then clicking Messages.
Change Duplicate Folder Names in Internet Mail
To change duplicate folder names in Internet Mail, follow these steps in
Internet Mail for each duplicate folder name in Exchange:
- On the File menu, point to Folder, and then click Create.
- Type the name of the new folder in the Folder Name box, and then click
OK. The folder name you type should be different from any folder names
in Exchange.
- In the Folders list, click a folder that has a duplicate name in
Exchange.
- Click a message in the message list, and then click Select All on the
Edit menu.
- Right-click an area of the message list, point to Move To in the menu
that appears, and then click the folder you created in step 2.
- On the File menu, point to Folder, point to Delete, and then click the
folder you moved the messages from in step 5.
- When you are prompted to delete the folder, click Yes.
When there are no more duplicate folder names between Internet Mail and
Exchange, export your Internet Mail messages by pointing to Export on the
File menu, and then clicking Messages.
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