Internet Explorer Quits During Startup

ID: Q165284

The information in this article applies to:

Microsoft Internet Explorer version 3.01 for Macintosh

SYMPTOMS

When you start Internet Explorer 3.01 on a Macintosh computer with a Motorola 68020, 68030, or 68040 processor, the program may quit unexpectedly, or you may receive the following error message:

   The application "Internet Explorer 3.01" can not be opened because an
   unexpected error occured.

CAUSE

This behavior occurs when the 32-Bit Addressing memory option in Control Panels is not selected.

RESOLUTION

To correct this issue, follow these steps:

1. In Control Panels (click Control Panels on the Apple menu) and double-

   click the Memory Control Panels device.

2. Click the 32-Bit Addressing check box to select it.

3. Close the Memory dialog box, and then restart your computer.

Additional query words: 3.01

Keywords          : kbenv msiemac 
Version           : 3.01
Platform          : MACINTOSH

Last Reviewed: September 10, 1997