Internet Mail Stops Responding While Downloading Messages

Last reviewed: September 3, 1997
Article ID: Q161904

1.00 WINDOWS kbenv

The information in this article applies to:

Microsoft Internet Mail and News version 1.0 for Windows 95

SYMPTOMS

While you are downloading a message, Internet Mail may stop responding (hang). This usually occurs when there is a long list of names on the To or Cc lines in the message.

CAUSE

The message you are downloading has a very large header, typically larger than 4 kilobytes (K).

RESOLUTION

To resolve this behavior, download the updated version of Internet Mail and News 1.0. For information about obtaining the updated version of Internet Mail and News 1.0 for Windows 95 and Windows NT 4.0, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154457
   TITLE     : Availability of Microsoft Internet Mail and News

KBCategory: kbenv
KBSubcategory: inetmailw95
Additional reference words: 1.00
Keywords : inetmailw95 kbenv
Version : 1.00
Platform : WINDOWS

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Last reviewed: September 3, 1997
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