DOCUMENT:Q164627 25-JUL-2001 [iis] TITLE :SGC-Enabled Clients Have Trouble Connecting to SGC-Enabled IIS PRODUCT :Internet Information Server PROD/VER::3.0 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== On an IIS 3.0 server with the Server Gated Cryptography (SGC) Schannel.dll update and a valid SGC certificate installed, SGC-enabled clients either cannot connect at 128-bit strength or they cannot connect at all. Specifically, Internet Explorer 3.02 with the SGC update installed only connects using a 40-bit key strength, while Internet Explorer 4.0 clients cannot connect at all, and get the following error: Internet Explorer cannot open the Internet site http://www.xxxxxxx.yyy. The supplied certificate is invalid. Netscape Communicator 4.0x always makes the encryption with a 40-bit key instead of a 128-bit key. CAUSE ===== The name on the SGC certificate does not match the name of the server on which the certificate is installed. SGC certificates have the name of the machine on which they should be installed embedded in the certificate. If the name in the SGC certificate does not match the name of the server, the SGC clients are not able to negotiate 128-bit encryption and may completely fail any connect attempt. RESOLUTION ========== Obtain an SGC certificate for your server that was generated for your machine name. Or you can rename your server to match the name on the certificate. MORE INFORMATION ================ For more information on how to obtain the updated version of Schannel.dll, please see the following article in the Microsoft Knowledge Base: Q148427 : Generic SSL (PCT/TLS) Updates for IIS and MS Internet Products For more information on the Server Gated Cryptography (SGC) version of Schannel.dll, please go to the following Microsoft web site: http://www.microsoft.com/technet/security/prodtech.asp NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address: http://www.microsoft.com/ Additional query words: ie ====================================================================== Keywords : kbinterop Technology : kbiisSearch kbiis300 Version : :3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.