PRB: Setup Failure Due to ISCTRLS.OCX Returning False

ID: Q165870

The information in this article applies to:

SYMPTOMS

During the Microsoft Visual InterDev client setup, ISCTRLS.OCX fails to register and the following error message appears:

"...\isctrls.ocx returns false"
After the failure, setup terminates and Visual InterDev cannot be run.
Manually registering isctrls.ocx will also fail with the error message:
"...\isctrls.ocx fails"


CAUSE

This problem can be caused by an incompatible COMCAT.DLL or DLL(s) that refers to COMCAT.DLL. Beta and release candidate versions of Office 97 have been reported to cause this problem.


RESOLUTION

It has been reported that renaming COMCAT.DLL and reinstalling Microsoft Internet Explorer may fix this problem. Once Internet Explorer has been reinstalled, it may be necessary to reinstall the Visual InterDev client.


STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


REFERENCES

For the latest Knowledge Base articles and other support information on Visual InterDev and Active Server Pages, see the following page on the Microsoft Technical Support site:

http://support.microsoft.com/support/vinterdev/


Keywords          : kbsetup kbVisID100 kbGrpASP 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 10, 1999