DOCUMENT:Q112230  08-NOV-1999  [pcmail]
TITLE   :FAX: Err Msg: App for Attached File Could Not Be Found
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:MS-DOS:2.1a; WINDOWS:3.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail Gateway to Fax, version 2.1a 
 - Microsoft Mail for Windows, version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Microsoft Mail version 3.0 Windows Client fails when trying to read a FAX
attachment from a 2.1a version of the Microsoft Mail Gateway to FAX.

The error message reads:

   The application for the attached file 'M:\FAX\00000002.DCX
   (or one of its components) could not be found.

CAUSE
=====

The problem is that the 2.1 Gateway to FAX places the path name in front of the
attachment file name.

RESOLUTION
==========

Upgrade your Microsoft Mail Gateway to FAX to version 3.0.


Additional query words: 2.10a 3.00 3.0a err msg errmsg

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMail300 kbMailGateFax210a
Version           : MS-DOS:2.1a; WINDOWS:3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.