DOCUMENT:Q119423 08-NOV-1999 [pcmail] TITLE :FPD: Previous File Name Not Cleared When Printing to File PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail FAX Printer Driver, version 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you "Print to File" with the FAX Printer Driver selected as your default printer driver, the first filename you enter stays in the Name Output File Name dialog box. Later uses of the command do not replace it with new filenames. Version 3.0a of the Microsoft FAX Printer Driver comes with versions 3.0 and 3.0a of the Microsoft Mail Gateway to FAX and with versions 3.0, 3.0a and 3.2 of Microsoft Mail for PC Networks. CAUSE ===== Under investigation. WORKAROUND ========== Manually clear the highlighted filename before you select OK in subsequent "Print to File" operations. STATUS ====== Microsoft has confirmed this to be a problem with the Microsoft FAX Printer Driver, version 3.0a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.00a ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailFPD300a Version : :3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.