DOCUMENT:Q117260  09-NOV-1999  [pcmail]
TITLE   :PC Adm: Err Msg: Alias Does Not Exist...
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0,3.2
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail for PC Networks, versions 3.0, 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you use the IMPORT utility (IMPORT.EXE) to modify addresses in the
postoffice or to modify a gateway address list (for a SNADS gateway address, for
example), the following error may appear while IMPORT.EXE is running:

   #04/14/94 15:25:24 | Error [ 29] Alias does not exist Fser Number 3 (3)
   D Fser Number 3 SNADS:SNADSGATE/SNADSDGN/user3

The SNADS address list, and possibly the global address list (GAL), will then
contain two entries for one user.

CAUSE
=====

This problem occurs when the entry for the modified address list in the text
file used by IMPORT.EXE is incorrectly spelled. For example, a section of such a
text file, for a SNADS gateway address list, may look like the following:

   M User Number 12                       snads:snadsgate/snadsdgn/user12
 
     Used to be Number 12                 snads:snadsgate/snadsdgn/user12
 
   M Fser Number 3                        snads:snadsgate/snadsdgn/user3
 
     Used to be Number 3                  snads:snadsgate/snadsdgn/user3

The first use of the "M" transaction code is correct; the administrator correctly
entered "User Number 12" as the name to modify. The second line of this (first)
"M" transaction is the modification to "User Number 12".

The second use of the "M" transaction is incorrect because the administrator
incorrectly typed the name to be modified: instead of typing "User Number 3",
the administrator typed "Fser Number 3". The second line of this (second) "M"
transaction then contains the modified user name.

The expected result of this incorrect text entry is that IMPORT.EXE ignores the
incorrectly entered "M" command. However, this is not the case; IMPORT.EXE reads
"M Fser Number 3" and creates an entry in the address list that points to
SNADS:SNADSGATE/SNADSDGN/USER3 with the name "Fser Number 3". IMPORT.EXE then
ignores the second line of the "M" transaction.

The result is an address list with two entries pointing to a single MBG and KEY
combination.

STATUS
======

Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of
Microsoft Mail for PC Networks. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: Import Modify

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300
Version           : WINDOWS:3.0,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.