DOCUMENT:Q106509 07-NOV-1999 [pcmail] TITLE :PC Adm: Err Msg: Notice 28 Error File Not Accessible PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1e,3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1e, 3.0, 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== With versions 2.1e, 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, when a Microsoft Mail administrator tries to recover a password by selecting Local-Admin, Recover from the Mail Administrator program (ADMIN.EXE), the following error message may be displayed: Notice 28 Error file not accessible. Check server connection CAUSE ===== This error occurs when the ERRORADM.GLB file is missing from the GLB subdirectory of the Mail database. The ERRORADM.GLB file is the error message file for the Administrator program. It is usually made read-only. RESOLUTION ========== To resolve this problem, restore the file from a backup copy. If a backup is unavailable, you can copy this file from the original Microsoft Mail Setup disk 2. Additional query words: 2.10e 3.00 3.00b 3.20 admin ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailPCN210e Version : WINDOWS:2.1e,3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.