DOCUMENT:Q112886 07-NOV-1999 [pcmail] TITLE :PC Adm: Err Msg: Notice 63 Error Creating Group in PO Address PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1x,3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to create a new postoffice group from within the Mail Administrator program (ADMIN.EXE), the following error may occur: Notice 63 Error Creating Group in PO Address List CAUSE ===== The warning can be generated as a result of insufficient network rights or file corruption with the GROUP.GLB file. RESOLUTION ========== To resolve, either ensure you have adequate rights to the database (in particular the GROUP.GLB file) or check for corruption by subtracting 4 from the GROUP.GLB file size and then dividing by 51. The final figure should be a whole number. If corruption exists, either restore from a backup or, if a backup is not available, reset the PO groups to the same state as per a brand new installation (for example, No Groups defined): Delete all files in the MEM subdirectory (if any exist). Install a dummy PO and copy the GROUP.GLB file (4 bytes) and ADMIN.GRP (8 bytes, also copy this to ADMINSHD.GRP). This will return the PO to the same state as per a new installation as far as groups are concerned. NOTE: The resetting of group files can be automated. For additional information, please see the following article in the Microsoft Knowledge Base: Q129500 Automating the Resetting of Group Files using GIMPORT You can also use debug to reset the GROUP.GLB file and ADMIN.GRP files using debug. debug group.glb -f,100,103,0 -rcx CX ???? :4 -w writing 0004 bytes -q debug admin.grp -f,100,107,0 -rcx CX ???? :8 -w writing 0008 bytes -q Copy ADMIN.GRP to ADMINSHD.GRP. Additional query words: 2.1x 3.00 3.00a 3.20 admin ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailPCN21xSearch Version : WINDOWS:2.1x,3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.