DOCUMENT:Q119555 08-FEB-2002 [pcmail] TITLE :PC Adm: Notice 56 Error Deleting User Address in POL PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Mail Administrator program (ADMIN.EXE) to try to delete a user from the postoffice address list (POL) by selecting Local-Admin, Delete, the following error message may be displayed: Notice 56 Error deleting user address in Postoffice Address list. However, this address will be missing when you select Local-Admin, Group, Create. CAUSE ===== This problem can occur if the record for the user is missing from the Postoffice Address List (POL). RESOLUTION ========== Use the MOVEUSER utility provided with version 3.2 of Microsoft Mail for PC Networks to delete the user. Sign on to the postoffice, select the record, and delete the user by selecting File, Delete. The MOVEUSER utility is provided with MVUSR.EXE on the Microsoft Software Library (MSL). You can find MVUSR.EXE, (http://support.microsoft.com/download/support/mslfiles/MVUSR.EXE,) a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.microsoft.comhome page click the Support icon. Click Knowledge Base, and select the product. Enter kbfile MVUSR.EXE, and click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get MVUSR.EXE - The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type "mssupport" (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and Download MVUSR.EXE. For additional information about downloading, please see the following article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services NOTE: For more information about this error message, please see the following article in the Microsoft Knowledge Base: Q85647PC Adm: Err Msg: Notice 56: Error Deleting User Address Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.