DOCUMENT:Q108841 08-NOV-1999 [pcmail] TITLE :PC DB: Import Does Not Send Welcome Message to New Users PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== The IMPORT.EXE program in version 3.2 Microsoft Mail allows batch creation of users, but users created in this way do not receive a welcome message from the administrator. CAUSE ===== Only users created from the ADMIN.EXE program receive a welcome message. This is by design. The Import program does not contain the Mailer code to generate messages and hence does not send out mail to the new users. RESOLUTION ========== The welcome message received by users is present in the file WELCOME.GLB. You can edit this file to contain a custom welcome message. If you want to use the Import program to create new users and still have them receive a welcome message, use the Messaging Application Program Interface (MAPI) to write a custom application that determines new users' names by reading the input file used by IMPORT.EXE, then sends them a message with the MAPISendMail function. You can find more information on MAPI in the Microsoft Mail for PC Networks "Technical Reference." Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.