DOCUMENT:Q119590 28-JAN-2002 [pcmail] TITLE :PC DirSync: Conflicting Run Window Times in Dir-Sync Schedule PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.0,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== With versions 3.0 and 3.2 of Microsoft Mail for PC Networks, directory synchronization (Dir-Sync) provides a "run window" that allows the Dir-Sync process to begin, even though the start time has already passed. For example, it is possible for the run window entries to be both 4 hours and 8 hours. CAUSE ===== The scheduling information for Dir-Sync is contained in the PROCESS.GLB file. This file contains the time and date of the next scheduled activity for each day. If this PROCESS.GLB file was originally created for version 3.0 of Microsoft Mail for PC Networks and modified with version 3.0 of the Mail Administrator program (ADMIN.EXE), the run window will be 4 hours. If the PROCESS.GLB file was later modified with version 3.2 of the ADMIN.EXE program (after the postoffice was upgraded), the modified entries will have a run window of 8 hours. RESOLUTION ========== One method to resolve this problem is to create a brand new PROCESS.GLB file by installing a version 3.2 postoffice in a temporary location on a local hard disk drive. First, make a backup copy of the existing PROCESS.GLB file on the production postoffice and then copy this newly created PROCESS.GLB file to the working postoffice. Run version 3.2 of the ADMIN.EXE program and re-create the entries. This will set the run window to 8 hours for all of the entries. Another method to resolve this problem is to create a brand new PROCESS.GLB file as described above and then use the DSSCHED.EXE utility included with Application Note WA0725, "Directory Synchronization (Dir-Sync)" (text dated 8/94) to import a text file containing the schedule times. The following is a sample text file: T1 Mon 22:00 T1 Tue 22:00 T1 Wed 22:00 T1 Thu 22:00 T1 Fri 22:00 T1 Sat 22:00 T1 Sun 22:00 T2 Mon 01:00 T2 Tue 01:00 T2 Wed 01:00 T2 Thu 01:00 T2 Fri 01:00 T2 Sat 01:00 T2 Sun 01:00 T3 Mon 03:00 T3 Tue 03:00 T3 Wed 03:00 T3 Thu 03:00 T3 Fri 03:00 T3 Sat 03:00 T3 Sun 03:00 Notes ----- - The T1, T2, and T3 times are described in Application Note WA0725. - DSSCHED.EXE will ignore the T2 times on a newly created PROCESS.GLB file because, by default, the postoffice installed to the temporary location is a requestor postoffice. To include T2, run the ADMIN.EXE program against this postoffice and make it a Dir-Sync server. A Dir-Sync server PROCESS.GLB file (including the T2 times) should not be used on a requestor postoffice. - If all the requestor postoffices use the same Dir-Sync times and if there are no time-zone issues, the administrator can create one requestor PROCESS.GLB file and copy it to each requestor postoffice. REFERENCES ========== The "Directory Synchronization (Dir-Sync)" document, pages 15, 21, and 22. You can obtain this document from the following sources: - Microsoft's World Wide Web Site on the Internet - The Internet (Microsoft anonymous ftp server) - The Microsoft Network (MSN) - Microsoft Product Support Services The following self-extracting file is available for download from the Microsoft Download Center: Wa0725.exe The following file is available for download from the Microsoft Download Center: DownloadDownload Wa0725.exe now (http://download.microsoft.com/download/pcmail/Utility/23/WIN/EN-US/Wa0725.exe) For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file. This document has also been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/mail/pcmail public/WA0725/ For more information about how to obtain this document, please see the following article in the Microsoft Knowledge Base: Q96060 PC DirSync: Directory Synchronization (Dir-Sync) Additional query words: 3.00 3.20 dirsync requester ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 Version : :3.0,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.