DOCUMENT:Q99117 28-OCT-1999 [pcmail] TITLE :PC DirSync: Err Msg: Fatal [203] GAL Rebuild Problem PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.0b, 3.2, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Directory Synchronization (Dir-Sync), it may place the following error into the DIRSYNC.LOG file: Fatal [203] Gal Rebuild problem accessing files Global Address List not installed on this Postoffice In addition, if this error occurs, the Global Address List (GAL) may not appear when you address mail. CAUSE ===== The REBUILD.EXE program encountered a locked GAL.NME, GALINDEX.GLB, or GALNETPO.GLB file. This is by design. RESOLUTION ========== If the REBUILD.EXE program failed at this step, several temporary files will be available, depending on which files are locked and which version of REBUILD was used. In all cases, replace the first file with the second (if it exists): For Mail 3.0 (REBUILD 3.0): Replace With -------------------------------------------- GAL.NME TMP00003.NME GALINDEX.GLB GALINDE$.GLB GALNETPO.GLB TMPNETPO.GLB For Mail 3.2 (REBUILD 3.2): Replace With -------------------------------------------- GAL.NME GAL$.NME GALINDEX.GLB GALINDE$.GLB GALNETPO.GLB TMPNETPO.GLB All three temporary files should have the same date and very nearly the same time as well. For Mail 3.2, if the GALINDEX.GLB or the GALNETPO.GLB are locked when REBUILD is run, the GAL.NME file will have been deleted and the GAL will not appear in the clients when you address mail. In this case, you must rename the temporary files created by REBUILD according to the above table. This will restore the GAL on all clients, although you may need to restart the Windows client. Additional query words: temp pcmailfaq ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailPCN350 Version : WINDOWS:3.0,3.0b,3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.