DOCUMENT:Q105965 05-NOV-1999 [pcmail] TITLE :PC DirSync: Err Msg: GAL Not Active on this PO PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.0b, 3.2, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run automatic Directory Synchronization (Dir-Sync) using the Dispatch and External Mail programs, the following error message might be in the postoffice's DIRSYNC.LOG and DSSERVER.LOG files: GAL not active on this PO It makes no difference if the postoffice is a server or a requestor. CAUSE ===== The Mail administrator has disabled the Global Address List (GAL) automatic rebuild function. RESOLUTION ========== Rebuild the GAL manually: 1. From the Mail Administrator program (ADMIN.EXE), choose Config, Dirsync, Requestor, Options and set Rebuild to YES. 2. Run REBUILD.EXE. The error message is not displayed after the GAL is rebuilt manually. REFERENCES ========== Microsoft Mail for PC Networks version 3.0 "Administrator's Guide," pages 275-276. Microsoft Mail for PC Networks version 3.2 "Administrator's Guide," pages 317-318. Microsoft Mail for PC Networks version 3.5 "Administrator's Guide," pages 319-320. Additional query words: 3.00 3.00b 3.20 3.50 admin ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailPCN350 Version : WINDOWS:3.0,3.0b,3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.