DOCUMENT:Q148718 05-NOV-1999 [pcmail] TITLE :PC DirSync: Err Msg: NSDA- Missed its Run Window PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== During Directory Synchronization (Dir-Sync), the Dispatch program (Dispatch.exe) may report the following messages on the screen or on the Dispatch.log: NSDA-RT Missed its run Window NSDA-S Missed its run Window NSDA-RR Missed its run Window CAUSE ===== These messages are reported when the Dispatch program was unable to run the task according to the scheduled Dir-Sync times T1, T2, or T3. The Dispatch program may not have been running or the postoffice may not have been included in the Dispatch program configuration when the required task was scheduled to run. RESOLUTION ========== Ensure the T1, T2 and T3 times are scheduled accordingly. Ensure the Dispatch program and the computer running Dispatch is working and all postoffices are defined in the Dispatch configuration either via the Dispatch.ini or the command line. The postoffice will run in its next scheduled window. MORE INFORMATION ================ In versions 3.2, 3.2a, and 3.5 of Mail for PC Networks, the scheduled run window for each Dir-Sync time is 8 hours. If this 8 hour window is missed, these errors are reported to inform the administrators that the postoffice did not participate at the scheduled times. The processing times, as well as other information, is held in the Process.glb file. You can view the Process.glb file by running the Dssched.exe utility. The following is an example of a Dssched dump of a Process.glb file: Record number 1 ID = 1 Requestor sends updates (Dispatch runs NSDA -RT) Current time to run NSDA -RT: Fri Dec 22 16:30:00 1995 Run window is 8 hours (28800 seconds) Time after which this process will not run: Sat Dec 23 00:30:00 1995 If this time is exceeded, an error (missed run window) is recorded. Next scheduled time is used instead of this time. This instance next runs on Fri Dec 29 16:30:00 1995 Process comment: Additional query words: 3.20 windows nt ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN350 Version : WINDOWS:3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.