DOCUMENT:Q93564 15-DEC-1999 [pcmail] TITLE :PC Ext: Err Msg: Error on Log File Open PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In version 3.0 of Microsoft Mail for PC Networks, when you redirect the output from the External Mail program (EXTERNAL.EXE) log file to a floppy disk drive, you may see the following two error messages: Critical Error has occurred. Error on log file open. CAUSE ===== The disk in the floppy disk drive is write-protected or there is no disk in the drive. RESOLUTION ========== Remove write-protection from the disk or load a disk that is not write- protected in the floppy disk drive, and then restart EXTERNAL.EXE. Additional query words: 3.00 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.