DOCUMENT:Q101142  08-NOV-2001  [pcmail]
TITLE   :PC Forms: Compatibility with Windows NT Mail32
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Electronic Forms Designer, version 1.0 
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SYMPTOMS
========

Microsoft Electronic Forms Designer is not compatible with the Mail32 client
that is included with Microsoft Windows NT.

To use Electronic Forms Designer with Windows NT, the 16-bit Windows client must
be used.

RESOLUTION
==========

This issue is addressed in the Microsoft Electronic Forms Designer setup for
running on Windows NT. You can find FRMUPD.EXE, a self-extracting file, on the
following services:

 - Microsoft's World Wide Web Site on the Internet

   On the www.microsoft.com home page, click the Support icon.
   Click Knowledge Base, and select the product.
   Enter kbfile FRMUPD.EXE, and click GO!
   Open the article, and click the button to download the file.

 - Internet (anonymous FTP)

   ftp ftp.microsoft.com
   Change to the Softlib/Mslfiles folder.
   Get FRMUPD.EXE

 - The Microsoft Network

   On the Edit menu, click Go To, and then click Other Location.
   Type "mssupport" (without the quotation marks).
   Double-click the MS Software Library icon.
   Find the appropriate product area.
   Locate and Download FRMUPD.EXE.


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services


For more information about this update, please see the following article in the
Microsoft Knowledge Base:

   Q113083 PC Forms: WA0720: User Setup for Running on Windows NT

MORE INFORMATION
================

MSMAIL32.EXE is a 32-bit Windows client for Microsoft Mail. The Electronic Forms
Designer includes a 16-bit dynamic-link library (DLL), MEFLIB.DLL, which is
called each time a custom form is accessed. The 32-bit MSMAIL32.EXE application
cannot call the 16-bit MEFLIB.DLL because each uses different address spaces.
This is not unique to Electronic Forms Designer--a 32-bit application cannot
access a 16-bit .DLL.

Additional query words: 1.00

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Keywords          :  
Technology        : kbZNotKeyword kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbEForms
Version           : WINDOWS:1.0

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Copyright Microsoft Corporation 2001.