DOCUMENT:Q99664  08-NOV-2001  [pcmail]
TITLE   :PC Forms: Err Msg: MAPI Failure
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Electronic Forms Designer, version 1.0 
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SYMPTOMS
========

When you read a message from a shared folder that was created using a Microsoft
Electronic Forms Designer form, you may receive the following error message:

   MAPI Failure

CAUSE
=====

This error can occur when you use version 3.0b of Microsoft Mail for Windows
with the E-Form Cache turned on. This is a known problem with custom message
types and shared folders in the Windows client.

RESOLUTION
==========

Upgrade to version 3.2 of Microsoft Mail for Windows.

To read the message with version 3.0b of the Windows client, you can turn off the
E-Form Cache by modifying the [E-Form Cache] section of the MSMAIL.INI file, as
follows:

   [E-Form Cache]
   Maximum=0

STATUS
======

Microsoft has confirmed this to be a problem with version 3.0b of Microsoft Mail
for Windows. This problem was corrected in version 3.2.

Additional query words:

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Keywords          :  
Technology        : kbZNotKeyword kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbEForms
Version           : WINDOWS:1.0

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