DOCUMENT:Q139112 08-NOV-2001 [pcmail] TITLE :PC Forms: ErrMsg: Displaying this Message Correctly Requires.. PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Electronic Forms Designer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you read a message containing an electronic form (E-form), you may receive the following error: Displaying this message correctly requires a custom E-Form that is not available or is incorrectly installed. Please contact your network administrator for more information. CAUSE ===== This will occur in the MEFPhone sample, MEFRoute sample, or any E-forms created using the Template project when the custom message declarations are either missing or incorrect in the MSMAIL.INI or SHARED.INI file. RESOLUTION ========== Make sure the message class entry in the .BAS module matches the declaration entry in the .INI file. NOTE: The file is case sensitive. To find the custom message type of the form: 1. Open the form project within Microsoft Visual Basic, open EFORM.BAS. 2. Check the entry Global Const MESSAGE_CLASS. For example, Global Const MESSAGE_CLASS = "IPM.Microsoft.MEFPhone" 3. If this is a local form then check the Custom Messages section of MSMAIL.INI, and make sure that you have the proper form declaration entry. For example, [Custom Messages] IPM.Microsoft.MEFPhone=3.0;;TelephoneNote;; C:\WINDOWS\SYSTEM\MEFLIB.DLL; C:\EFORMS\PROJE CTS\PHONE\MEFPHONE.EXE -MSG ;1111111000000000;Microsoft Sample Telephone Note;;; 4. If this is a shared form, check the Microsoft Mail section of the MSMAIL.INI file for the shared directory entry. For example, [Microsoft Mail] SharedExtensionsDir=M:\MAILDATA\ADDONS Notes: - The above location is where E-forms looks for the SHARED.INI file and expect to find the form declaration entry in the SHARED.INIs Custom Messages section - The declaration entry is a single line of text, which may appear to wrap in a text editor. You can customize this entry to include more options. For information on the Custom Message type declaration syntax, please refer to Chapter 2 page 29 of the "Technical Reference" for Microsoft Mail for PC Networks. 5. Check the path to the library file MEFLIB.DLL and the form executable if they are added in the declaration entry. By default, the path to MEFLIB.DLL is C:\WINDOWS\SYSTEM\MEFLIB.DLL for a local form, and no path exists to MEFLIB.DLL for a shared form. Mail should look in the WINDOWS\SYSTEM directory for the library. MORE INFORMATION ================ For more information on the custom message declaration and the operation map, refer to the Microsoft Electronic Forms Designer Version 1.0 Developer's Guide, Chapter 12. Additional query words: eform 1.00 mail 3.50 ====================================================================== Keywords : Technology : kbZNotKeyword kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbEForms Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.