DOCUMENT:Q104147 09-NOV-1999 [pcmail] TITLE :PC Forms: Extended Characters Lost When Saving Forms PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:1.0,3.0,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Electronic Forms Designer, version 1.0, used with: - Microsoft Mail for PC Networks, versions 3.0, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== With version 1.0 of the Microsoft Electronic Forms Designer, when you save a form that contains an extended character (such as an umlaut), the form may lose the extended character. CAUSE ===== The function responsible for expanding the character does not convert the records from CP850 (MS-DOS code page for multi-lingual keyboard sets) to ANSI. As a result, the extended characters are lost. RESOLUTION ========== Non-English versions of Microsoft Mail for Windows must be upgraded with new libraries to correctly support the development and use of E-forms. Disk 2 of the Electronic Forms Designer contains upgraded versions of MAILSPL.EXE, MSSFS.DLL, and MAPI.DLL for the German and French versions of Microsoft Mail. Upgraded versions of these files for other languages will be available from local Microsoft subsidiaries. The files are provided on Disk 2 in compressed format. The French versions of the upgraded files are in the INTL\FRN directory. The German versions are in the INTL\GER directory. For more information, please see the Electronic Forms Designer README.WRI file. Additional query words: 1.00 foreign country ascii ====================================================================== Keywords : Technology : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 Version : WINDOWS:1.0,3.0,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.