DOCUMENT:Q102682 17-NOV-1999 [pcmail] TITLE :PC Forms: Text Not Aligned in Mail 2.1 Client PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:1.0,2.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Electronic Forms Designer, version 1.0, used with: - Microsoft Mail for Windows, version 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view a message created using version 1.0 of Microsoft Electronic Forms Designer with version 2.1 of Microsoft Mail for Windows, the text may not align properly and may display unreadable ("garbage") characters. CAUSE ===== This problem is caused by the way Mail 2.1 clients interpret tab characters. Because the Mail 2.1 clients cannot unpackage the data attached to a custom form, they receive the message in text format. If the text-formatted version of the message contains tabs (for example, the Phone form), the message can display misaligned and may include some garbage characters. The following is a summary of how tabs are displayed in each of the Mail 2.1 clients: Client How tabs are displayed ------------------------------------------------------------------- MS-DOS Tabs are displayed as small diamonds and down arrows. MAC Tabs appear as small squares. PM Tabs are displayed as underscores. Windows Tabs appear as small black boxes. RESOLUTION ========== Upgrade the client software to Microsoft Mail for Windows version 3.0 or later. Tabs are handled more consistently in versions 3.0 and later of Microsoft Mail. Additional query words: 1.00 textize presentation manager ====================================================================== Keywords : Technology : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 Version : WINDOWS:1.0,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.