DOCUMENT:Q131149  18-NOV-1999  [pcmail]
TITLE   :PC Gen: Err Msg: Unknown User with MOVEFOLD.EXE
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.2,3.2a
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for PC Networks, versions 3.2, 3.2a 
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SYMPTOMS
========

When you use the MOVEFOLD.EXE utility, included in the Database Maintenance
Utilities for Microsoft Mail for PC Networks, you may receive the error

   Unknown User

after you enter the command to create the export archive.

CAUSE
=====

This error will be displayed if the postoffice has Enhanced Security installed.

RESOLUTION
==========

To determine if Enhanced Security is installed, run ESCNTLR.EXE, included with
the Database Utilities. If the postoffice has Enhanced Security installed, you
must uninstall Enhanced Security. Run the MOVEFOLD, and then reinstall Enhanced
Security.

To remove Enhanced Security you will need to use UPDATE.EXE for version 3.0 of
Microsoft Mail for PC Networks and SETUP.EXE for version 3.2 of Microsoft Mail
for PC Networks. You may also use the ESCNTLR.EXE utility provided with the
Database Maintenance Utilities.


MORE INFORMATION
================

For additional information on the Database Maintenance Utilities, please see the
following article in the Microsoft Knowledge Base:

   Q99419 PC DB: Database Maintenance Utilities (Complete)


Additional query words: 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a
Version           : WINDOWS:3.2,3.2a

=============================================================================

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