DOCUMENT:Q140278 08-NOV-1999 [pcmail] TITLE :PC NTMMTA: Err Msg: Can't Update Service... PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Multitasking MTA for Windows NT, version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you edit the service in the Microsoft Mail Service Manager, and you try to save the changes, you may get the following error: Error: Can't update service. You many not have the required access to perform this operation. NOTE: Any changes that were made in the Mail Service Manager screen will not be saved. CAUSE ===== When you create a service for the Mail Dispatch or External programs using the Microsoft Mail Service Manager, you have to select a Service Account. This account will show up in the service parameters for this account in Control Panel, Services. You can change which account a service uses in Control Panel, Services. Choose the service, and select Startup, Log On As and change the account. Then if you edit the service in Microsoft Mail Service Manager, you will receive the above error. RESOLUTION ========== 1. Change the name of the service account in Control Panel, Services back to the service account that was used when you created the service. This is the account that shows up when you edit the service using the Microsoft Mail Service Manager. 2. Delete the service and recreate it. Additional query words: 3.50 nt mmta mta ====================================================================== Keywords : Technology : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT Version : :3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.