DOCUMENT:Q91699 07-NOV-1999 [pcmail] TITLE :PC Win OS2: Virus Message on Dual-Boot Systems PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may see the following incorrect error message when you start the Windows client of Microsoft Mail for PC Networks, after you install both it and the Presentation Manager client for OS/2 on a system that boots both MS- DOS and OS/2: Mail will not run because someone has tampered with the program files. Check your machine for viruses and run setup to reinstall Mail. CAUSE ===== The Setup program for both clients stamps MSMAIL.EXE and changes the size of the file. This causes the program to think that it has been infected with a virus. RESOLUTION ========== Install the Windows and Presentation Manager clients in two separate directories. Additional query words: 3.00 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.