DOCUMENT:Q127735 31-OCT-1999 [pcmail] TITLE :PC Win: Err Msg: File Manager Cannot Find Specified File... PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Setup program for version 3.2 of Microsoft Mail for Windows from File Manager, you may receive the following error prior to the display of the Welcome to Microsoft Mail for Windows dialog box: File Manager cannot find the specified file (or one of its components). Make sure the path and file names are correct and that all required libraries are available. CAUSE ===== This error is caused by a missing dynamic-link library (DLL) needed for the Setup program. RESOLUTION ========== 1. Determine if the following files are present in the shared client installation directory, and replace any missing files: MSCOMSTF.DLL MSSHLSTF.DLL MSUILSTF.DLL MSINSSTF.DLL MSDETSTF.DLL MSCPYDIS.DLL CUISTF.DLL 2. Run the client Setup program, SETUP.EXE, from Program Manager from the File menu, choose Run. You will receive a dialog box with the name of the missing file. NOTE: The Windows session may hang with this method. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.