DOCUMENT:Q105961 12-NOV-1999 [pcmail] TITLE :PC Win: Failure to Connect to SHARED.INI Skips MSMAIL.INI PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0b ------------------------------------------------------------------------------- SYMPTOMS ======== In versions 3.0 and 3.0b of Microsoft Mail for Windows, if you start up Mail offline (not on the network) with the Mail message file (MMF) stored locally, no shared extensions commands are available if the SHARED.INI file cannot be found. CAUSE ===== When Mail fails to connect to the SHARED.INI file, it does not read the MSMAIL.INI file. RESOLUTION ========== Upgrade to version 3.2 of Microsoft Mail for Windows. STATUS ====== Microsoft has confirmed this to be a problem in versions 3.0 and 3.0b of Microsoft Mail for Windows. This problem was corrected in version 3.2 of Microsoft Mail for Windows. Additional query words: 3.00 3.00b ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail300b Version : WINDOWS:3.0,3.0b ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.