DOCUMENT:Q154715 08-NOV-1999 [pcmail] TITLE :PC Win: Import, Export Folder Command Missing In File Menu PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.2, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When importing or exporting an MMF (Mail Message File) folder in the Mail client, the Export Folder and/or Import Folder options are missing from the File Menu. The File Menu will contain only the following options: Open, Move, Copy, Delete, Save As, Save Attachment, Message Finder, New Folder, Folder Properties, Print, Print Setup, Exit, and Exit and Sign Out. CAUSE ===== The Import and/or Export Folder MAPI command is missing from the [Custom Command] section of the MsMail.INI. RESOLUTION ========== The [Custom Command] section of the MsMail.INI should appear as follows to allow the import and export of MMF folders. Add the following: [Custom Commands] IMEX=3.0;File;;10 EXF=3.0;File;&Export Folder...;11;IMPEXP.DLL;0;;Exports folders to a backup file;MSMAIL.HLP;2860 IMF=3.0;File;&Import Folder...;12;IMPEXP.DLL;1;;Imports folders from a backup file;MSMAIL.HLP;2861 Additional query words: 3.20 3.50 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail350 kbMail320 Version : WINDOWS:3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.