DOCUMENT:Q97852 28-OCT-1999 [pcmail] TITLE :PC WRmt: Modifying Modem Scripts PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Remote for Windows, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= Most of the modem scripts for version 3.2 of Microsoft Mail Remote for Windows are exactly the same as the scripts shipped with versions 3.0b and 3.2 of Microsoft Mail for PC Networks. To save disk space, only the compiled versions (those with .SCR extensions) of these scripts are installed by Setup. Any additional script files will have their source files (those with .MDM extensions) on the disks for Mail Remote for Windows. This is also documented in the README.TXT file for Mail Remote for Windows installed during Setup. MORE INFORMATION ================ The modem scripts run from their compiled versions, the .SCR files. These files are created with the SCRCOMP.EXE program that is included with Mail for PC Networks. You will need to provide the new script in text form, as an .MDM (modem) file. These source files are usually loaded in the GLB directory on the postoffice. Additional source (.MDM) files are also on the disks for Mail Remote for Windows. Complete information for working with modem script files is in the Microsoft Mail for PC Networks "Administrator Guide." In general, due to the wide variety of modem and PC hardware and software, it is strongly suggested that you do the following: - Turn OFF all data compression. These routines do not compress the encrypted messages used by Microsoft Mail and waste valuable time. - Turn OFF all error correction. Mail Remote for Windows already has error correction built in. As a last resort for very noisy phone lines, you can turn this option back on. - Whenever possible, have the EXACT same script file and the EXACT same modem (not just similar or compatible) on both the remote computer and the computer running EXTERNAL.EXE. - When you use modems at a speed higher than 2400 baud, the computer running EXTERNAL.EXE (at your postoffice) should be at least a 386/25, ISA or EISA bus, using a 16-bit network adapter card that is intelligently buffered. - Use verbose return codes when writing your script. These seem to be more reliable than numeric codes for various modems. For more information on time-outs, see the Mail Remote for Windows Help files about the ConnectTimeOut parameter, or query on the following words in the Microsoft Knowledge Base: " MailPCWRmt and time-out and ConnectTimeOut " (without the quotation marks) Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailRemote320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.