DOCUMENT:Q119306 11-NOV-1999 [pcmail] TITLE :PROFS: Host Access INSTALL Failure with CLRSCRN Module PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Mail Gateway to PROFS/OfficeVision host access component Install program may generate an IBM operation exception error similar to this: INSTALL DMSACC7241 193 replaces F(193) DMSITP141T Operation exception occurred at 0000E0F0 in routine CLRSCRN CMS CAUSE ===== The Install program did not pick up the CLRSCRN module on the system disks. RESOLUTION ========== If the host access VM ID has the CLRSCRN module on the disks and it merely is not being picked up, rename CLRSCRN MODULE F to CLRSCRN BACKUP F. The Install program will now be able to pick it up. Additional query words: 3.20 kberrmsg ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.