DOCUMENT:Q128461 23-JAN-2000 [pcmail] TITLE :PROFS: Out-of-Memory Conditions in MS-GATE, MS-CSM, MS-GRF PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.4a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.4a ------------------------------------------------------------------------------- SYMPTOMS ======== Various out-of-memory conditions occur in MS-GATE, MS-CSM, or MS-GRF. CAUSE ===== When you process large files in MS-GATE, MS-CSM, or MS-GRF, a number of conditions can result in which memory is used up. RESOLUTION ========== The PWASETUP EXEC was modified to require less virtual memory to operate on the PROFS Host Access MS-GRF component. You can reconfigure the mainframe side for more virtual memory. However, if you have reached the maximum amount of virtual memory you can add to any PROFS Host Access component machine (MS-GATE, MS-CSM, or MS-GRF), this component may offer a solution to some of the memory constraints. You can find PWASETUP.EXE, (http://support.microsoft.com/download/support/mslfiles/PWASETUP.EXE,) a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon. Click Knowledge Base, and select the product. Enter kbfile PWASETUP.EXE, and click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get PWASETUP.EXE - The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type "mssupport" (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and Download PWASETUP.EXE. For additional information about downloading, please see the following article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Additional query words: 3.40a ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS340a Version : :3.4a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.