DOCUMENT:Q86155 11-NOV-1999 [pcmail] TITLE :PROFS: What to Do When Communication with LAN Ceases PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= If the VM side of the gateway appears to no longer be communicating with the LAN side, the administrator should use the Gateway PC to hot key to the host session to check the status. If the VM side of the gateway is "alive," either PROFS:IDLE or PROFS:READY should be displayed on the screen. If not, you can restart the VM side by typing: " HX IPL CMS " (without the quotation marks) Or, if you are already in CMS, type: " PROFILE EXEC " (without the quotation marks) The gateway should eventually come up with the PROFS:IDLE or PROFS:READY prompt. Once this has happened, you should hot key back to MS-DOS and restart the HostDisp program. Additional query words: 3.20 pcmail profsvm ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.