DOCUMENT:Q108052  15-DEC-1999  [pcmail]
TITLE   :SMTP: Err Msg: Recipient Unknown
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:MS-DOS:3.0
OPER/SYS:
KEYWORDS:

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-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail Gateway to SMTP, version 3.0 
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SYMPTOMS
========

Version 3.0 of Microsoft Mail Gateway to SMTP generates non-delivery notices for
non-existent recipients, and reports the following error message:

   Recipient unknown

CAUSE
=====

The gateway parses the comment part of an address as additional addresses. When
the intended recipient tries to reply to all the addresses saved, some addresses
are invalid and do not represent real recipients.

STATUS
======

Microsoft has confirmed this to be problem in version 3.0 of Microsoft Mail
Gateway to SMTP. This problem was corrected in version 3.0.8 of SMTPGATE.EXE. If
you do not have version 3.0.8 (or later), you can obtain the latest version from
the Microsoft Software Library (MSL). Download SMTPGW.EXE (S14223), a
self-extracting file, from any of the following services:

 - Microsoft's World Wide Web Site on the Internet

   On the www.microsoft.com home page, click the Support icon.
   Click Knowledge Base, and select the product.
   Enter kbfile SMTPGW.EXE, and click GO!
   Open the article, and click the button to download the file.

 - Internet (anonymous FTP)

   ftp ftp.microsoft.com
   Change to the Softlib/Mslfiles folder.
   Get SMTPGW.EXE

 - The Microsoft Network

   On the Edit menu, click Go To, and then click Other Location.
   Type "mssupport" (without the quotation marks).
   Double-click the MS Software Library icon.
   Find the appropriate product area.
   Locate and Download SMTPGW.EXE.


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.00

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Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300
Version           : MS-DOS:3.0

=============================================================================

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