DOCUMENT:Q98067 05-NOV-1999 [pcmail] TITLE :SMTP: Explanation of FROM Field wit PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:2.1,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to SMTP, versions 2.1, 3.0 ------------------------------------------------------------------------------- SUMMARY ======= If a message cannot be successfully delivered, the Microsoft Mail Gateway to SMTP or Microsoft Mail may generate a message from "Network/Postoffice/Postmaster," advising the sender of a problem. These messages can sometimes get bounced back and forth between Microsoft Mail and the SMTP environment if the sender or recipient names are invalid. To stop this bouncing phenomenon, (also called looping or ping-pong) the SMTP Gateway replaces "Network/Postoffice/Postmaster" with "<>" (Greater- than and Less-than signs). The message is not returned to the Microsoft gateway because the SMTP host does not have a valid address to send the mail message back to; it is sent to the administrator for the Microsoft gateway. Example ------- OUTGOING MESSAGES: If an outgoing message is from: Network/Postoffice/Postmaster The SMTP Gateway replaced it with: <> INCOMING MESSAGES: If an incoming message is from: <> The SMTP Gateway replaced it with: Network/Postoffice/Postmaster Additional query words: 3.00 2.10 ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300 kbMailGateSMTP210 Version : MS-DOS:2.1,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.