DOCUMENT:Q115494  28-OCT-1999  [pcmail]
TITLE   :SMTP: Troubleshooting the SMTP Gateway
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:MS-DOS:3.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail Gateway to SMTP, version 3.0 
-------------------------------------------------------------------------------

SUMMARY
=======

Follow these steps to troubleshoot SMTP Gateway problems:

1. Stop the Gateway.

2. Rename the current log file, found in m:\log\smtpgate.log.

3. Restart the Gateway, using the debug options -CD (debug class of messages)
   and -LACSY (full logging).

4. Recreate the error situation.

5. Check the log file for errors. Check the Microsoft Knowledge Base for
   information on errors found in the log file.

Additional query words: SMTP troubleshoot pcmailfaq

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300
Version           : MS-DOS:3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.