DOCUMENT:Q102750 12-NOV-1999 [pcmail] TITLE :X400: Err Msg: ERROR 3 (RTS): RTS Open Refused... PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to X.400, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Version 3.2 of Microsoft Mail Gateway to X.400 may give the following error on an outbound connection: ERROR 3 (RTS): RTS open refused (Dialogue mode not supported) CAUSE ===== The remote message transfer agent (MTA) is negotiating for a two-way alternate dialog mode for use in a connection. The gateway supports only monolog mode. Check the remote MTA for the correct configuration. Additional query words: 3.20 errmsg ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320 Version : MS-DOS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.