BUG: Outlook Loads Custom Form Messages with Attachments

ID: Q181940

The information in this article applies to:

Exchange Development Kit (EDK), versions 4.0, 5.0
Microsoft Outlook 8.03

SYMPTOMS

If you use a custom form to create a message that has an attachment, the Microsoft Outlook 97 client loads the custom form into memory when you right-click the message in the client. If there is no attachment, or if you use the Microsoft Exchange 5.0 client, the form is not loaded into memory.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 (8.03.4269) for Windows 95 and Windows NT 4.0.

MORE INFORMATION

The form is loaded into memory and can cause code to run that otherwise would only run as a result of a menu choice from the user.

Steps to Reproduce Behavior

1. Create a MAPI custom form that allows management of attachments and

   register it in the system registry.

2. Run Outlook 97 and Task Manager.

3. On the Compose menu, click Choose Form.

4. Select your MAPI custom form from Personal Forms, and then click OK.

5. Attach a file to the message using your form's file attachment

   mechanism.

6. Post to post the message to the current folder. (At this point your form

   will be listed as an active process in the Task Manager process view.)

7. End your form process in the Task Manager. (This can also be done by

   exiting and logging out of Microsoft Outlook.)

8. Right-click the newly posted message and do not make any choices from

   the menu.

9. Switch to the Task Manager to see that your MAPI form is now loaded in

   memory again even though you have not done anything to invoke the form.

Additional query words: ol97

Keywords          : EXCHEXT MAPIFORM 
Version           : WINDOWS:4.0,5.0,8.03
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: May 19, 1998