PRB: ERR: "Access Denied" Trying to Use HrBackupPrepare()

ID: Q172715

The information in this article applies to:

• Exchange Development Kit (EDK)
• Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

The HrBackupPrepare() function returns the error "Access Denied" (error number 5) if the Windows NT account of the caller is a member of the Backup Operators, but has a different ID from the Exchange Service "Log On As" account.

RESOLUTION

The user should back up Exchange remotely. If the Windows NT account has to log on to the same machine where Exchange Server resides (local), the ID should be the same as the Exchange Service.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

BackTest is an EDK sample that uses HrBackupPrepare(), where the problem can be reproduced.

Additional query words: back test

Keywords          : kbAPI kbEDK kbMsg 
Version           : WINDOWS; WINDOWS NT:4.0,5.0
Platform          : NT WINDOWS
Hardware          : x86
Issue type        : kbprb

Last Reviewed: August 16, 1997