Cannot Open Keyboard Tool in Control Panel

ID: Q177792

The information in this article applies to:

• Microsoft IntelliType software version 1.1
• Microsoft IntelliPoint software versions 2.0, 2.0a, 2.1

SYMPTOMS

When you double-click the Keyboard icon in Control Panel, the Keyboard Properties dialog box may not open.

CAUSE

This behavior can occur if you install the IntelliType software and you then uninstall the IntelliPoint software.

RESOLUTION

To resolve this behavior, install the IntelliType software again. To do so, follow the instructions provided with your Microsoft Natural Keyboard and IntelliType software.

MORE INFORMATION

The IntelliPoint and IntelliType software use some of the same registry keys and support files. You remove registry entries and support files that both programs use when you uninstall IntelliPoint.

Additional query words: 1.10 2.00 2.00a 2.10

Keywords          : kbtool intellipoint intellitype mouse 
Version           : WINDOWS:1.1,2.0,2.0a,2.1
Platform          : WINDOWS

Last Reviewed: December 9, 1997