EasyBall Is Not Detected or Does Not Respond Correctly

ID: Q179704

The information in this article applies to:

SYMPTOMS

When you connect an EasyBall pointing device to your Packard Bell computer, Microsoft Windows 95 may not detect the EasyBall or the device may not respond properly.


CAUSE

This behavior can occur if the Fmedia program is running on your Packard Bell computer.


RESOLUTION

To resolve this issue, remove Fmedia from the StartUp folder, and then remove and reinstall the EasyBall device driver. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Taskbar.


  2. Click the Start Menu Programs tab, and then click Remove.


  3. Double-click StartUp to expand the branch.


  4. Click Fmedia, and then click Remove.


  5. Click Close, and then click OK.


  6. Restart your computer.


  7. Click Start, point to Settings, and then click Control Panel.


  8. Double-click System.


  9. Click the Device Manager tab.


  10. Double-click Mouse to expand the branch.


  11. Click EasyBall or MS Kids Trackball, and then click Remove.


  12. Click OK, and then click Close.


  13. Restart your computer. When Windows 95 starts, it detects the EasyBall and installs the necessary software files.


If Windows 95 does not detect the EasyBall, follow these steps to manually add the EasyBall device driver:
  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click Add New Hardware.


  3. Click Next, click No, and then click Next.


  4. Click Mouse, and then click Next.


  5. In the Manufacturers box, click Microsoft.


  6. In the Models box, click Microsoft EasyBall.


  7. Click Next, click Next, and then click Finish.


  8. When you are prompted to restart your computer, click Yes.



MORE INFORMATION

Fmedia is a 16-bit program included with some Packard Bell computers. Fmedia places a control bar at the bottom of the screen providing access to different types of media. For more information about Fmedia, contact Packard Bell.

If you follow the steps in this article and there is a Microsoft IntelliMouse connected to a PS/2 port on your computer, the wheel may not function properly. For information about how to enable the IntelliMouse wheel, please see the following article in the Microsoft Knowledge Base:

Q169511 IntelliMouse Wheel May Not Function on Packard Bell Computer


The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: fmthunk pb pointer found attached connected kbimu 


Keywords          : kb3rdparty kbhw easyball mouse 
Version           : WINDOWS:1.0
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: April 2, 1999