Errors Running Quicken for Windows with IntelliPoint 1.1

ID: Q141719


The information in this article applies to:


SYMPTOMS

When you run Quicken 4.0 for Windows or Quicken Deluxe 5.0 for Windows in Windows 95, you may receive general protection (GP) fault or segment load failure error messages at random intervals.


CAUSE

Point32.exe, a tool included with IntelliPoint software version 1.1, IntelliType software version 1.1, and EasyBall software version 1.0 is not compatible with Quicken 4.0 for Windows and Quicken Deluxe 5.0 for Windows.


RESOLUTION

Microsoft has released updated versions of the Point32.exe and Point32.dll files that correct this problem. For information about obtaining these updates, please see the following article in the Microsoft Knowledge Base:

Q146216 Updated Pointer Files Available


MORE INFORMATION

The third-party products discussed in this article are manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding these products' performance or reliability.

Additional query words: gpf


Keywords          : win95 appscomp 
Version           : 1.10 95
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: August 9, 1999