Installing IntelliPoint May Disable EasyBall Custom Pointers

ID: Q166033

The information in this article applies to:

Microsoft IntelliPoint software version 2.0

SYMPTOMS

After you install the IntelliPoint software version 2.0, the custom pointers included in the EasyBall software may no longer be available.

CAUSE

This behavior can occur when you install the IntelliPoint software in a folder other than the default folder suggested by the IntelliPoint Setup program.

RESOLUTION

To resolve this issue, uninstall the IntelliPoint software, and then reinstall the IntelliPoint software in the default folder suggested by the IntelliPoint Setup program. For information about uninstalling the IntelliPoint software, see the following article in the Microsoft Knowledge Base:

Q166004 No Uninstall Option in IntelliPoint Setup Program

Additional query words: intelli point easy ball pointerland mouse


Keywords          : kbenv kbsetup intellipoint easyball mouse 
Version           : 2.0
Platform          : WINDOWS 
Issue type        :

Last Reviewed: August 8, 1999