Mouse Does Not Respond After Resuming from Suspended Mode

ID: Q175514

The information in this article applies to:

SYMPTOMS

When you resume using a laptop computer that has been in a suspended or power-saving mode, the mouse may not respond.


CAUSE

Many laptop computers save battery power by disabling mouse ports after the computer has not been used for a specified period of time. If certain power-saving options are enabled, the mouse ports may remain disabled on these computers even after you resume using the computer.


RESOLUTION

Disable any power-saving options that affect the mouse. You can often find these options in Control Panel; they are usually listed under the computer manufacturer's name.


MORE INFORMATION

Contact your computer manufacturer for further information, or refer to the section about power management features in the printed documentation for your computer.

Additional query words: energy star advanced power management 


Keywords          : kbenv kbhw intellimouse mouse 
Version           : WINDOWS:1.0,2.0
Platform          : WINDOWS 
Issue type        :

Last Reviewed: August 9, 1999