IntelliType 1.1 Online User's Guide Icon Left After Uninstall

ID: Q146200

1.10 WINDOWS kbenv kbprb

The information in this article applies to:

SYMPTOMS

After you uninstall the IntelliType software, the IntelliType Online User's Guide_Help icon may remain on the Start menu.

This problem can occur if you have both the IntelliPoint 1.1 and IntelliType 1.1 software installed and you then remove the IntelliType software.

To remove the IntelliType Online User's Guide_Help icon from the Start menu, follow these steps:

1. Use the right mouse button to click an empty spot on the taskbar, and

   then click Properties on the menu that appears.

2. Click the Start Menu Programs tab, and then click Remove.

3. Open the folder containing the IntelliType Online User's Guide_Help

   icon, click the icon, and then click Remove.

4. Click Close, and then click OK.

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Although the IntelliType Online User's Guide_Help icon remains, the actual files are removed when you uninstall the software.

KBCategory: kbenv kbprb KBSubcategory: mnk Additional reference words: 1.10

Keywords          : mnk 
Version           : 1.10
Platform          : WINDOWS

Last Reviewed: November 19, 1996